1. Acceptance of Terms

By accessing and using the HSRP booking service, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not proceed with the booking.

2. Vehicle Information

The vehicle owner is responsible for providing accurate and complete vehicle details, including registration number, chassis number, engine number, and owner information. Any incorrect information may result in delays, rejection of the application, or additional charges.

3. Booking Confirmation

A booking is considered confirmed only after successful payment and generation of a booking reference number. Applicants are advised to retain the booking confirmation for future reference.

4. Fees and Charges

All applicable fees for HSRP booking, color-coded stickers (if applicable), and service charges must be paid at the time of booking. Fees once paid may be non-refundable except as required by applicable law or the service provider’s refund policy.

5. Appointment and Installation

The applicant must visit the selected fitment center on the scheduled date and time with the required documents. Failure to attend the appointment may require rebooking or rescheduling as per the service provider’s policy.

6. Document Verification

The fitment center reserves the right to verify vehicle documents and owner identity before installing the HSRP. Installation may be denied if the provided information does not match official records.

7. Cancellation and Rescheduling

Requests for cancellation or rescheduling shall be subject to the applicable policy of the service provider. Any refund, if eligible, will be processed according to the prescribed procedures and timelines.

8. Limitation of Liability

The service provider shall not be liable for delays, losses, or damages arising from incorrect information submitted by the applicant, technical issues, government directives, force majeure events, or circumstances beyond reasonable control.

9. Privacy and Data Protection

Personal and vehicle information collected during the booking process will be used solely for processing the HSRP application, regulatory compliance, and related services. Information may be shared with authorized government agencies and approved vendors where required.

10. Compliance with Laws

Applicants agree to comply with all applicable motor vehicle laws, regulations, and government directives relating to HSRP installation and vehicle registration.

11. Modification of Terms

The service provider reserves the right to amend these Terms and Conditions at any time without prior notice. Updated terms shall become effective upon publication on the official platform.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of the HSRP booking service shall be subject to the jurisdiction of the competent courts.

13. Contact Information

For any queries, complaints, or support regarding HSRP booking, users should contact the authorized customer support channels provided on the official website.